Versand
Shipping Policy
1. General Information
Orders are shipped worldwide via La Poste.
Each order is carefully prepared and dispatched within 1–5 business days following payment confirmation.
All items are securely shipped with full tracking and delivered against signature.
2. Delivery Timeframes
France: 2 - 4 business days
European Union: 7 - 14 business days
USA & Canada: 10 - 21 business days
Rest of the world: 14 - 30 business days
Delivery times are indicative and may vary depending on destination, customs procedures, and other factors beyond our control.
3. Shipping Costs
Shipping costs are calculated at checkout based on the destination and the size/weight of the order.
4. Customs, Duties & Taxes
For orders shipped outside the European Union, import duties, taxes, and customs fees may apply.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
5. Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information.
6. Delivery Issues
If your order has not arrived within the expected timeframe, please contact us at moranteboutique@gmail.com
We will do our best to assist you in locating your shipment.